SERVICE AND SUPPORT
- Dedicated Client Services rep for each partner, serving as primary point of contact for the partnership
- Generation of incremental revenue though digital platforms
- Partnership Strategy: Discussions and Renewals
- Implementation of new media services
- Integration of dynamic and cutting edge technology
- Site Maintenance & Development
- Support and troubleshooting of Netitor, GameTracker, SportsLive, FANBase, Blogs, etc.
- Online sponsorship sales support
- Report Generation and Analysis
- Website analytics
- Assistance with overall marketing plan of website
- Content Sharing & Promotion
CONTACT: The client services department is committed to supporting staff members at our partner schools and organizations whenever they need it. The preferred way to contact us is via email, but you can also call our office at 760-481-3620. During non-business hours, staff members with our partners should reach out directly to their respective manager for assistance. They may also call our emergency support line (760-481-3639).
VIDEO/AUDIO PROBLEMS: If you are a fan needing assistance with a video/audio stream through SportsLive, ProRodeoTV or one of our other products, please contact our customer service team at 800-781-9444 or by using this form (click Submit a Question).
- Live Audio Streaming
- Live Video Streaming
- On Demand Multimedia Streaming
- Audio/Video Support for every live event
- Advanced Analytics
- Product Marketing
- Dedicated Streaming Specialist for each partner
- Site Hosting (Stores and Auctions)
- Marketing support
- Customer Service assistance
- Inventory management assistance
- Product planning assistance
- System training and support
- Sales reporting and analysis
- Affiliate relationships
- Dedicated Online Account Manager for each partner
- Search Engine Optimization
CBS uses DART for Publishers (DFP) for all ad serving needs. DFP is a comprehensive hosted ad serving platform that is the leader in the industry. Our ad operations staff has over ten years of experience managing both partner-sold and CBS-sold campaigns. The CBS Ad Ops team provides our partners with end-to-end advertising support from implementation to maintenance to reporting.
The CBSi Sports online sales team is a seasoned group of media professionals in each major city who bring their passion for sports to the sales process every day. The CBS Interactive Sports Network reaches over 50MM+ fans every month, providing a powerful platform for our advertisers. Let our team assist you with incremental revenue from their sales or with tips and best practices to leverage for your own sales team.
We Build Sleek, Responsive, Websites
Our scalable websites work great on your tablet, smartphone and all other devices. After getting clarity on the scope of work and direction for your site, we move forward with the conceptualization, or "design stage" of your site. We use the design stage to take your vision and translate it into a visual representation, or "mock-up" of what the project will look like. Once the design finalized and approved we move to the development stage.
- Full responsive site design capabilities
- Consultant role throughout design process