CBSSports.com Team Arena Pages
The team arena pages on CBSSports.com now boast a dedicated Official Athletic Site section. Your most recent published headlines from men's basketball and football are listed on your team's CBSSports.com page, with each headline linking back to the story on your OAS. There is also a second link to the main page of your OAS listed in this new section. The original remains in your header. You can see an example here.
Notre Dame recently used Jon Rothstein and Jason Horowitz's video preview of their men's basketball game versus UConn in their game notes and Gameday Central page. Auburn enhanced their coverage of their football team's BCS National Championship by including seven CBSSports.com videos and a podcast in their post-game recap.
Inperson technology is particularly effective in helping promote tickets sales, upcoming promotions, auction items, and sponsor messaging.
Previously, we partnered with Rovion to offer this service to our partners. The Rovion price point was $750 per video. With Yakking Heads, you will receive 20% off any regularly priced service. The most popular is the :30 video and is priced at $127 for CBS partners ($159 regularly). Additionally, when you place a single order for 6 or more videos, there is an additional 20% off discount.
If you are interested in this service, click here for a video tutorial. It walks you through the ordering steps, online process, and provides the CBS-specific promo code you will need to receive the discount.
Let your University Relations representative know if you any questions.
Facebook's "Like" Feature
We are pleased to announce the addition of Facebook's "Like" feature to our social media options for story pages.
like a story and share it on Facebook with a comment
unlike a story (only if previously liked)
see if friend has already liked the story (if logged into Facebook)
push the story's headline, synopsis and photo, if applicable, to their Facebook pages (the headline linking to the story on your site) upon "liking" or commenting
Between ease of use and being a lesser statement than sharing, the "Like" button should prove far more successful than the "Share" option in getting your content pushed to the Facebook pages of your constituents.
You can view a live example here. Our Editorial staff is currently in the process of deploying this feature to all of our partners who desire it. Please email your editorial group if you would like this feature on your site.
GameTracker Media View
We recently rolled out GameTracker's "Media View" to our partners. This is a purely statistical view of a basketball game intended to better service the media and provide fans another option for following a game.
In order for the feature to be successful as a media service, we have made significant back-end modifications to hasten data processing and delivery - how we serve, how often we look for, and how we process GameTracker data.
For example, we used to look for new data every 30 seconds (the 30 second intervals beginning with the opening of GameTracker - user-by-user). We have dropped that to 1.5 seconds for "Media View" and five seconds for the regular view. There are other factors that determine how fast data gets into the interface once a game file is received, but in summary, all users should see a significant speed-of-update improvement.
Our ultimate goal, through further speed advances and an expanded feature set, is to save you time, money and effort by eliminating the need for stat monitors.
General game status with core game info and abbreviated team/player stats, play-by-play
Full box score and play-by-play
Game leaders in 10 categories
Superlatives (points in the paint, points off turnovers, lead changes, etc.)
Game notes (as entered into the software)
Season statistics (up to current game)
How to Access:
When you open GameTracker, you'll find "Media View" in the main navigation. You can view a populated "Media View" by opening GameTracker for one of your completed events.
In the near future, we are going to add a "Print" option and incorporate the existing "Commentary" feature (which will allow delivery of in-game notes to all users). We will continue to seek out ways to further speed up data processing and delivery.
As far as producing this feature for other sports, we plan to bring "Media View" to football prior to the start of the 2011 season.
GameTracker & STATS, Inc.
It is our pleasure to announce that we have begun receiving and processing live game PBP files from STATS, Inc. for select men's basketball games. Coverage is available for most games involving a member of a Big Six conference or an AP Top 25 team. As a result, several partners will be able to offer GameTracker coverage of an event where it would not have existed otherwise.
Netitor Publishing/Schedule Upgrade
We recently completed a Netitor publishing and schedule content offering upgrade. You can now push your weekly release/game notes to the schedule page and it will be presented in the same fashion as a recap (headline - linked, teaser and photo). Additionally, you can associate your weekly release to more than one event.
To do this, submit your weekly release or game notes. After, you will be provided a "Type" menu. Currently, "Weekly Release" is the only option. We will expand that menu down the road for other possible pre-event content. Once you select "Weekly Release," you can then select the event(s) the document pertains to (using the "Ctrl" key or the "Apple" key to select more than one). After you make the document live, it will appear on the schedule page in the appropriate event box(es) shortly thereafter.
Image Manager Upgrade
We have completed Phase II development of Netitor's "Image Manager" module. The upgrade features the creation of graphic management capabilities, namely graphics databasing, as well as aesthetic and other functional improvements to the previous "Upload Graphic" component. Click here for more information.
GameTracker: Team Rankings
GameTracker now presents an AP ranking, where applicable, next to the team name in the scoreboard, Game Summary (at the top) and Media View (at the top). All rankings represent the rank at the time of the game - even when viewing a past game. Ranks have been applied retroactively, so all 2010-11 games played to-date have been covered. For example, if a Kansas fan were to open GameTracker for the November 15 men's game against Valparaiso, they will see that the Jayhawks were ranked seventh at the time.
Our primary goal is to provide you and your fans with the best possible digital experience and your feedback helps us accomplish this objective. Thank you for bringing this issue to our attention.
Future of All-Access
The launch of the new All-Access 3.0 product in August 2010 produced some terrific results for our partners in Q4. A few key metrics include:
Over 30% average increase in monthly sales for the last four months of 2010 compared to 2009
86% customer support self-help rate using our new Help Center
86% increase in total streams for September, with 145% increase in viewing time year-over-year
All-Access is more accessible and discoverable to users, with a new Flash multimedia player, social media sharing tools, and advanced search options to find the content fans crave. As a result, the high-quality content being showcased by our partners is attracting and retaining more subscribers. The active subscriber count has more than doubled since the launch of 3.0.
In 2011, we plan to further improve the solid foundation of All-Access. Enhancements include adaptive bitrate streaming so that users can experience the highest stream quality that their device allows; additional social media sharing enhancements to spread the word about All-Access; and content syndication from the local to national level, and from mobile devices to set-top boxes.
One of the things we are most proud of at CBSSports.com Network is the retention and tenure of our partners. Of our current partners, 31% have been with CBS 10+ years and more than one out every 10 partners has been with us for 13+ years.
The full breakdown shows:
10 years or more: 52 partners (31.0%)
11 years or more: 36 partners (21.4%)
12 years or more: 27 partners (16.1%)
13 years or more: 19 partners (11.3%)
Our 10 longest-tenured partners include:
2. Notre Dame
4. Texas Tech
2010 Network Products & Services Survey
Thank you to our partners who completed the Network Products and Services survey. We appreciate your candor and will act upon your feedback so that we may continue to provide you with best-in-class service. Takeaways include:
85.5% of respondents rated overall support and quality excellent or good
All-Access player, site design and GameTracker were rated the highest among all products and services
Gains in technology, as well as backend video management were noted areas needing improvement
Keynote Performance Click here to view how CBSSports.com College Network stacks up against the competition in the October Keynote Performance Report. You will find that our Network members enjoy greater site performance (average
download time in seconds) and availability (percentage of connection attempts that succeed) than those schools partnered with other service providers.